Data Controller
This website is operated by M2POWERI LTD (Company No.16470798), a company registered in England and Wales.
Registered Office: 5 Brayford Square, London, England, E1 0SG
Contact Information:
Email: info@m2poweri.com
Phone: +44 20 4634 9055
What Personal Data We Collect
We collect and process the following categories of personal data when you use our website or contact us:
Contact Details
When you contact us through our website, email, WhatsApp, or other communication channels, we collect:
- Your name
- Email address
- Phone number (if provided)
- Company name (if provided)
- Job title (if provided)
Message Content
We collect the content of any messages, enquiries, or information you submit to us through contact forms, email, WhatsApp, or other communication channels.
Technical Data
When you visit our website, we automatically collect certain technical information necessary to deliver the website and ensure security:
- IP address
- Browser type and version
- Device type and operating system
- Referring website
- Basic website interaction and diagnostic data, where technically necessary for security, performance, or service delivery
- Date and time of access
Anti-Abuse Data
To protect our website from spam and abuse, we collect basic anti-spam signals such as:
- Form submission timing
- Honeypot field interactions
- Basic behavioral patterns
Meeting Booking Data
If you book a meeting with us through our Google Calendar integration, Google (a third-party service) collects:
- Your name and email address
- Meeting preferences and availability
- Any additional information you provide in the booking form
How We Use Your Data
We process your personal data for the following purposes, each with its own legal basis:
Responding to Enquiries
Purpose: To respond to your questions, requests, and communications.
Legal Basis: Legitimate interests (responding to enquiries and maintaining customer relationships). Where your enquiry relates to a potential contract with us, we also rely on contractual necessity (taking steps at your request prior to entering into a contract).
Data Used: Contact details, message content
Website Delivery and Security
Purpose: To deliver the website, ensure its security, and maintain its performance and reliability.
Legal Basis: Legitimate interests (operating and securing our website and protecting it from abuse and security threats).
Data Used: Technical data, anti-abuse data
Meeting Management
Purpose: To schedule and manage meetings with you through our Google Calendar integration.
Legal Basis: Contractual necessity (taking steps at your request prior to entering into a contract).
Data Used: Meeting booking data, contact details
Marketing Communications (With Your Consent)
Purpose: To send you marketing communications about our services, updates, and offers (only if you have explicitly opted in).
Legal Basis: Consent (you have explicitly agreed to receive marketing communications).
Data Used: Contact details
Analytics and Website Improvement (With Your Consent)
Purpose: To understand how visitors use our website and improve our services (only if you have consented to analytics cookies).
Legal Basis: Consent (you have accepted analytics cookies through our cookie banner).
Data Used: Technical data, usage patterns
Who We Share Your Data With
We may share your personal data with the following categories of third-party processors who process data on our behalf:
Hosting Providers
We use hosting service providers to store and deliver our website. These providers have access to technical data and may process it to provide hosting services.
Email Service Providers
We use email service providers to send and receive emails. These providers process contact details and message content to deliver email communications.
Google Calendar (Meeting Scheduling)
When you book a meeting through our Google Calendar integration, your booking data is processed by Google LLC, a third-party service provider based in the United States. Google processes this data to provide meeting scheduling services.
For more information about how Google processes your data, please see Google's Privacy Policy.
Analytics Providers (With Your Consent)
If you consent to analytics cookies, we may use analytics service providers (such as Google Analytics) to help us understand website usage. These providers process technical data and usage patterns.
All third-party processors are required to implement appropriate technical and organizational measures to protect your personal data and process it only in accordance with our instructions.
International Data Transfers
Some of our third-party service providers are located outside the United Kingdom and the European Economic Area (EEA). When we transfer your personal data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Google (United States)
Google is based in the United States. Data transfers to Google are protected by appropriate safeguards such as the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or other transfer mechanisms recognized under UK data protection law.
Other International Transfers
For any other international data transfers, we ensure that one of the following safeguards is in place:
- The country has been deemed to provide an adequate level of protection by the UK government under adequacy regulations
- We have implemented the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses with the recipient
- The recipient is certified under an approved certification mechanism recognized under UK GDPR
- Another appropriate safeguard permitted under UK data protection law is in place
How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
Contact Details and Message Content
We retain contact details and message content for up to 3 years after your last interaction with us, unless you request earlier deletion or we have a legitimate reason to retain it longer (e.g., ongoing business relationship, legal obligations).
Technical Data and Server Logs
Technical data and server logs are typically retained for up to 12 months for security and troubleshooting purposes.
Marketing Consent Records
Records of your marketing consent (or withdrawal of consent) are retained for up to 7 years to demonstrate compliance with data protection regulations.
Meeting Booking Data
We retain meeting-related information for up to 3 years after the meeting date. Meeting booking data may also remain subject to Google's own retention and deletion practices as an independent service provider.
Your Rights Under UK GDPR
Under UK data protection law, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. This is commonly known as a "subject access request."
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure ("Right to be Forgotten")
You have the right to request that we delete your personal data in certain circumstances, such as:
- The data is no longer necessary for the purposes it was collected
- You withdraw your consent (where consent was the legal basis)
- You object to the processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where technically feasible.
Right to Object
You have the right to object to processing of your personal data where we are relying on legitimate interest as the legal basis. You also have the right to object to processing for direct marketing purposes at any time.
Right to Withdraw Consent
Where we process your personal data based on your consent (such as marketing communications or analytics cookies), you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
How to Exercise Your Rights
To exercise any of your data protection rights, please contact us using the following methods:
- Email: info@m2poweri.com
- Phone: +44 20 4634 9055
- Post: M2POWERI LTD, 5 Brayford Square, London, England, E1 0SG
When you contact us, please provide sufficient information to allow us to identify you and verify your identity. We will respond to your request within one month, although this may be extended by up to two additional months in complex cases.
We will not charge a fee for processing your request unless it is manifestly unfounded or excessive, in which case we may charge a reasonable fee or refuse to act on the request.
Right to Lodge a Complaint
If you are unhappy with how we have handled your personal data or believe we have not complied with data protection law, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk
However, we would appreciate the opportunity to address your concerns before you contact the ICO, so please contact us first.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use, their purposes, and how to manage your cookie preferences, please see our Cookie Policy.
You can manage your cookie preferences at any time by clicking the "Cookie Preferences" link in the footer of our website.
Marketing Communications
We will only send you marketing communications if you have explicitly opted in to receive them. This opt-in is separate from any other consent you provide (such as cookie consent).
How to Opt In
When you submit a contact form or enquiry, you will see a checkbox asking if you would like to receive marketing communications from us. This checkbox is not pre-ticked, and you must actively check it to opt in.
How to Opt Out
You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email we send you
- Contacting us at info@m2poweri.com
- Calling us on +44 20 4634 9055
Opting out of marketing communications will not affect other communications we need to send you, such as responses to your enquiries or service-related messages.
Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or damage. These measures include:
- Encryption of data in transit using SSL/TLS
- Secure hosting infrastructure with access controls
- Regular security assessments and updates
- Staff training on data protection and security
- Restricted access to personal data on a need-to-know basis
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
M2POWERI LTD
Company No. 16470798
Registered in England and Wales
Professional Indemnity insured
5 Brayford Square, London, England, E1 0SG
Email: info@m2poweri.com
Phone: +44 20 4634 9055
M2POWERI is a registered UK trade mark.